This document sets out the terms and conditions for use of https://fanshub.in and any features, subdomains, content, functionality, services, media, applications, Discussion Forums, or solutions offered on or through the Site (collectively referred to as the “Platform”). These terms and conditions apply to individuals who create content on the Platform (referred to as “Creators”) and end users on the Platform (referred to as “Followers”) collectively (“You”, “Your”, or “User(s)”). Unless otherwise specifically stated, the terms “You”, “Your”, or “User” shall refer to you, the user of the Platform or any legal entity for whom you are an authorized employee or agent on behalf of when you are using or accessing the Platform and includes all Creators and Followers. These terms and conditions including and Data Processing Agreement (collectively referred to as the “Agreement”), define the relationship and responsibilities between You and Fanshub (as defined herein) in using the Platform. Your access to the Platform is subject to Your acceptance and agreement of these terms and conditions. Hence, please take Your time to read this Agreement. When we speak of 'Fanshub' , ‘we’, ‘us’, and ‘our’, we mean Fanshub – a company incorporated in India. Please read the Agreement and all other rules and policies made available or published on the Platform as they shall govern Your use of the Platform and the services offered therein. From time-to-time, versions of the above-mentioned policies and terms are made available on the Platform for Your reference and to understand how we handle Your personal information. By using or visiting the Platform and services provided to You on, from, or through the Platform, or by clicking the button during the registration process to create an account on the Platform, You are expressly agreeing to the terms of the Agreement and any other terms that are updated from time to time. If You do not agree to any of these terms or do not wish to be bound by the same, please do not use the Platform in any manner. By entering into this Agreement, You represent and warrant that You have full power and authority to enter into this Agreement and doing so will not violate any other agreement which You are a party.
About Fanshub Platform: The Platform is owned, managed and operated by Fanshub, a Sole Proprietorship. Fanshub Platform is a App Based service that provides an online platform to create, design, publish and sell digital services such as content subscriptions, live events, and 1-1 interactions (Fanshub Features). Any content created by a Creator on the Platform including Fanshub Features is referred to as“Content”. Any person looking to create Content, either in the form of live-streaming or pre-recorded format, can do so in a more organized and systematic manner using Platform, for the Platform provides several additional features than just content creation, including integration of third-party payment processors. Additionally, the Platform allows the Creator to create monthly subscriptions to enable followers (who enrol for his/her Content) to exchange their thoughts, knowledge with each other, and even interact with the Creator himself/herself (“Subscriptions”). Facilitation of Content creation, Subscriptions along with all of features and services offered on the Platform shall be referred to as “Fanshub Services” or “Services” under this Agreement. It is important to understand and acknowledge that the Fanshub Platform is only a platform service provider and is neither a content creator nor an educational institution. While through technological means, Fanshub provides the Platform that facilitates interaction between Creators and Followers; Fanshub is not, in any manner, responsible for the interactions between Creators and Followers. Accordingly, Fanshub is not liable for any disputes, claims, losses, injuries, or damage of any kind that may arise out of Creator-Follower relationship, including without limitation to, any Follower's dependency on any information provided by a Creator through any of the Fanshub Services including without limitation their Content. The terms and conditions governing Your use of the Platform and the Services offered therein are detailed hereunder.
A. Right to Access and Registration
The registration in itself is free, however, products/services offered therein may be chargeable. Notwithstanding the foregoing, by registering Yourself on the Platform, You are not obligated to purchase/use any product or service offered therein.
B. Your Account
As a Creator, once You’ve successfully registered on the Platform, a Android and AppleApps gets created based on the information provided by You at the time of Your Registration on the Platform. Fanshub will upload your apps on both the platforms. As a Follower, Your successful registration gives You an access to Your dashboard that lists any Content You’ve registered for on the Platform and any Subscriptions You may be a part of.
You are responsible for maintaining the confidentiality of Your account and password to access the Platform. You acknowledge that Your account is personal to You and agree not to provide any other person with access to the Platform and to restrict access to Your device to prevent any unauthorized access to Your account. You agree to accept responsibility for all activities that occur under Your account. You should use particular caution when accessing Your account from a public or shared computer so that others are not able to view or record Your username, password, or other personal information. You should take all necessary steps to ensure that the password is kept confidential and secure at all times, and if You have any reason to believe that Your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner, You agree to immediately change Your password or inform us of any unauthorized access to or use of Your username or password, so that we are able to help You stop or prevent such unauthorized access. Please ensure that the details You provide us are correct and complete and inform us immediately of any changes to the information that You provided when registering through the platform.
We maintain and reserve the right to refuse access to the Platform, terminate accounts, remove content at any time without any notice to You. We further maintain the right to disable any username, password, or other identifier, whether chosen by You or provided by us, at any time if, in our opinion, You have violated any provision of this Agreement or any law of the land.
Further, to access the Platform, create, publish and/or view the Content on the Platform, You will need to use a “Supported/Compatible Device” which means a personal computer, mobile phone, portable media player, or other electronic device that meets the system and compatibility requirements and on which You are authorized to operate the Platform. The Supported/Compatible Devices to access the Platform may change from time to time and, in some cases, whether a device is (or remains) a Supported/Compatible Device may depend on software or systems provided or maintained by the device manufacturer or other third parties. Accordingly, devices that are Supported/Compatible Devices at one time may cease to be Supported/Compatible Devices in the future. Thus, kindly make sure that the device that You use is compatible with our system/software to use the Platform and avail the services offered therein.
C. License to Creators
Fanshub grants You (as a Creator) a limited, non-exclusive, non-transferable, non-sub-licensable license to access and use the Platform for Your own personal and commercial use in accordance with the terms of this Agreement. Except as expressly permitted under this Agreement or otherwise in writing, You will not reproduce, duplicate, copy, sell, redistribute, create derivative works or otherwise exploit this Platform or any portion of this Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information).
D. License to Followers
Fanshub grants You, as a Follower, a limited, non-exclusive license to access and use the Platform for Your own personal use. This license does not grant You the right to assign or sublicense the license granted under this Agreement to anyone else. Except as expressly permitted by Fanshub under this Agreement or otherwise in writing, You will not reproduce, duplicate, copy, sell, resell, redistribute, create derivative works or otherwise exploit this Platform or any portion of this Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information).
E. Communications on the Platform:
You understand and agree that the Platform enables You (as a Creator) to make available Your Content for purchase by Followers, at the price indicated therein at any time from any location; similarly, as a Follower, the Platform enables You to purchase the Content made available by Creators on the Platform. You further agree and acknowledge that the Company is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the Platform. Accordingly, the contract of sale of Content/products on the Platform shall be a strictly bipartite contract between the Creators and Followers on the Platform.
F. Processing of Personal Information by Creators
Fanshub's Data Processing Agreement ('DPA') forms an integral part of this Agreement and details Creators’ and Fanshub’s obligations with respect to the processing of personal information. Creators are responsible for protecting all personal information that they receive from, or provide to, Fanshub in connection with their use of the Platform or any of the Services and agree to comply with the terms of the DPA to the extent applicable. Creators are considered controllers or 'owners' of the personal information they collect from and about Followers. In addition to agreeing to the terms of the DPA, Creators are also responsible for providing an appropriate privacy notice to their Followers, respecting their Followers' privacy rights in accordance with applicable law, and providing access to or deleting Followers' personal information if they request and as required by applicable law.
G. Access to the Platform
We will do our utmost to ensure that availability of the Platform will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, the same cannot be guaranteed. Also, Your access to the Platform may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction. You agree that Fanshub will not be liable if for any reason all or part of the Platform is unavailable at any time or for any period.
H. Code of Conduct
To ensure all Users on the Platform have a pleasant experience, You agree to the following:
Legit usage of the Platform: You agree to use the Platform only for lawful purposes and You are not allowed to use our Platform to engage in any kind of activity that violates any applicable central, state, local, federal or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the USA or other countries). Also, You agree that You will not use the Platform in any manner that would disrupt, damage or impair the Platform or access to it, in any manner, including promoting or encouraging illegal activity such as hacking, cracking or distribution of counterfeit software, compromised accounts, or cheats or hacks for the Platform and conduct of any form of fraudulent activity.
No harmful or dangerous content: We believe that our Platform is a safe space for Followers and Creators alike and would like Your help in ensuring that it remains so. Keeping this in mind, any content which incites or promotes violence, that may cause physical or emotional harm or that may endanger the safety of any individual or is otherwise objectionable is expressly prohibited on the Platform. The sale and promotion of any regulated or illegal goods is not allowed. The Platform is to be used only for the permitted uses as detailed under this Agreement.
No hateful or defamatory content: We realise that there may be instances when there are exchange of ideas and opinions which is essential in the learning process, while we agree that individuals have the right to voice their opinion, we do not encourage or tolerate any form of hate speech, article, photographs or statements that are libelous, slanderous, threatening, violent, predatory, defamatory, or any statement that incites hatred against specific individuals or groups with respect to but not limited to race or ethnic origin, country caste, religion, disability, gender, age, sexual orientation/gender identity etc.
Violent and graphic content: Any content whose sole objective is to sensationalise, shock or disturb individuals is not allowed. We do not allow any content that promotes terrorist acts or incites violence, to be uploaded on the Platform in any manner.
Harassment and bullying: Fanshub Platform will be used by many Users on a daily basis and it is important to be respectful and kind to your fellow Users. We do not tolerate any form of harassment or bullying on the Platform and strive to keep the Platform a safe space to foster learning. Harassment in this case would include, without limitation, to abusive videos, comments, messages, revealing someone’s personal information, including sensitive personally identifiable information of individuals, content or comments uploaded in order to humiliate someone, stalking, sexual harassment or sexual bullying in any form.
Spam: Posting untargeted, unwanted and repetitive content, comments or messages with an intention to spam the Platform and to drive traffic from the Platform to other third-party sites is in direct violation of this Agreement. Posting links to external websites with malware and other prohibited sites is not allowed.
Scams: Any content uploaded or posted in order to trick others for their own financial gain is not allowed and we do not tolerate any practices of extortion or blackmail, either.
Impersonation: Impersonating another person, including but not limited to, Fanshub, a Fanshub employee, or another User, is not permitted while using our Platform. In this case impersonation would mean the intention to cause confusion regarding who the real person is by pretending to be them (such as using names, image, documents, certificates etc. not belonging to You or not used to identify You, or pretending to be a company, institute, group etc., by using their logo, brand name or any distinguishing mark).
Unauthorized Access or Disabling of Platform: You agree not to (i) use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other User’s use of the Platform; (ii) not to use any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without Fanshub’s prior express written consent; (iii) use any device, software, or routine that interferes with the proper working of the Platform; (iv) attack the Platform via a denial-of-service attack; (v) attempt to gain unauthorized access to, interfere with, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to or associated with the Platform; and (vi) introduce any viruses, trojan horses, worms, keystroke loggers, malware, or other material which is malicious or technologically harmful to the Platform.
We are not obligated to monitor any content published on the Platform or review the conduct occurring on or through the Platform, including the interactions between the Creators and Followers, however, if any violation of the above rules of conduct comes to our notice, then, we reserve the right to refuse Your access to the Platform, terminate accounts or remove such violating content at any time without notice to You.
I. Intellectual Property
Fanshub Content: Fanshub owns all information and materials (in whatever form or media) provided or communicated to You by or on behalf of Fanshub including but not limited to, the Platform, illustrations, letters, images, ideas, concepts, the layout, design, flow, look and feel of the Platform, logos, marks, graphics, audio files, video files, any software which is owned by or licensed to Fanshub, the underlying source and object code, instructions embedded in any form of digital documents and other data, information, or material made available to You by Fanshub ("Fanshub Content”). Fanshub Content, including its trademarks, may not be modified by You in any way. You acknowledge and agree that You do not acquire any ownership rights to the Fanshub Content or the Platform by use of the Platform. You acknowledge and agree that the Fanshub Content is protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws and any unauthorize use, reproduction, modification, distribution, transmission, republication, display or performance of the Fanshub Content and any component thereof is strictly prohibited.
You may not utilize any data mining tools, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this Platform, without the Fanshub's express written consent.
Your Content: You shall remain the sole owner of the Content uploaded by You on the Platform and Fanshub does not claim any ownership over any content or material uploaded by You on the Platform using the Services (“Your Content”). However, Fanshub reserves the right to retain copies of all such material uploaded by you for its research and data compilation.
J. Your Content on the Platform
By uploading Your Content on the Platform, You agree that:
You are solely responsible for Your Content; and that You own or otherwise control all of the rights to Your Content; and that Your Content does not infringe upon another’s intellectual property rights and You have procured all necessary rights and licenses from third parties who may own Your content or any part thereof.
Your Content made available on the Platform, is lawful.
Your Content does not breach any applicable policy or guideline of Fanshub including this Agreement; You hereby acknowledge that you have read, understood and accepted all of Fanshub’s policies and guidelines.
You and/or Your Content will not cause any sort of distress or injury to any person or entity (including that the content or material is not defamatory).
You have provided Your Content on and to the Platform at Your sole discretion and Fanshub does not have a way to certify or approve the uploading of Your Content on the Platform.
In furtherance of the Fanshub Services, You grant Fanshub a non-exclusive, royalty-free, transferable and sublicensable rights to use, copy, distribute, retain and transmit Your Content as well as technical information collected via the Platform to the extent necessary to (i) provide the Platform and our services; (ii) perform our obligations under this Agreement; (iii) provide, monitor, correct, and improve the Platform and services related thereto; (iv) de-identify User data such that there is no reasonable basis to believe that the information can be used, alone, or in combination with other reasonably available information, to identify any individual or to identify User as the source of such data; (v) aggregate User data with other data; and (vi) comply with applicable laws.
If Creators or their Followers submit suggestions, ideas, comments, or questions containing product feedback about or posted through the Platform (“Feedback”), such Creator and such Follower grants Fanshub and its affiliates a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable right to use (and full right to sublicense), reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, and display such Feedback in any form. Creators and Followers shall have no intellectual property right in the Platform as a result of Fanshub’s incorporation of Feedback into the Platform.ited to any copyrighted material, trademarks, or other proprietary information).
L. Fanshub’s Rights
In respect of the entire Platform, Fanshub reserves the following rights:
Fanshub reserves the right to remove You and/or Your Content without notice if You violate any of the provisions of this Agreement.
Fanshub may modify, terminate, or refuse to provide Services at any time for any reason, without notice.
Notwithstanding anything contrary stated in this Agreement, in its sole discretion, Fanshub may remove anyone from the Platform at any time for any reason. Fanshub reserves the right to access Your account and/or Your Content in order to respond to requests for technical support, to maintain the safety and security of the Platform, and for other legitimate business purposes, as necessary, in Fanshub’s discretion.
Fanshub may, but has no obligation to, monitor any content that appears on the Platform or review any conduct occurring through the Platform, including any interactions between Creators, Followers and Fanshub employees.
If You close Your account, Fanshub may keep a copy of Your Content after termination for the limited purpose of archiving the same for compliance with any relevant laws and regulations and for our internal business purposes, subject to applicable law. For the limited purpose stated herein, You grant us a non-exclusive, perpetual, irrevocable license to retain a copy of Your Content. In its sole discretion, Fanshub has an absolute right to modify, change, alter, suspend, or terminate any provision of this Agreement without notice at any time. Your continued use of the Platform or any of the Services, constitutes your acceptance of such change(s).
M. Copyright Complaints and Takedown Policy
Copyright Complaints: Fanshub respects the intellectual property of others, and we ask our users to do the same. If You believe that Your work has been copied in a way that constitutes copyright infringement, or that Your intellectual property rights have been otherwise violated, You should notify Fanshub of your infringement claim in accordance with the procedure set forth below. Fanshub will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (see 17 U.S.C. § 512(c)(3)) (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to the Fanshub’s Copyright Agent at email@example.com (Subject line: “DMCA Takedown Request”). To be effective, the notification must be in writing and contain the following information:
- an electronic or physical signature of You or the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that You claim has been infringed;
- a description of where the material that You claim is infringing is located on the Platform, with enough detail that we may find it on the Platform;
- Your address, telephone number, and email address;
- a statement by You that You have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
- a statement by You, made under penalty of perjury, that the above information in Your Notice is accurate and that You are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
If You submit a notice of infringement that knowingly materially misrepresents that any Content, information, or communication on the Platform is infringing upon a copyright, You may be held liable for damages and attorneys’ fees.
Counter-Notice: If You believe that Your Content that was removed (or to which access was disabled) is not infringing, or that You have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content in Your Content, You may send a written counter-notice containing the following information to the Copyright Agent using any of the methods mentioned under ‘Copyrights Complaint’ section above:
- Your physical or electronic signature;
- Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
- A statement that You have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
- Your name, address, telephone number, and email address, a statement that You consent to the jurisdiction of the federal court located within the State of Delaware, USA and a statement that You will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, the Company will send a copy of the counter-notice to the original complaining party informing that person, that it may replace the removed content or cease disabling it in 10 (ten) business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 (ten) to 14 (fourteen) business days or more after receipt of the counter-notice, at our sole discretion.
Repeat Infringer Policy: In accordance with the DMCA and other applicable laws, Fanshub has adopted a policy of terminating users who are deemed to be repeat infringers, in appropriate circumstances and at Fanshub’s sole discretion. Fanshub may also at its sole discretion, limit access to the Platform and/or terminate the accounts of any users who infringes any intellectual property rights of others, whether or not there is any repeat infringement.
FANSHUB, Fanshub LOGO, and other marks indicated on our Platform are trademarks or registered trademarks of the Company. Platform's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of the Platform. Fanshub’s trademarks and trade dress may not be used in connection with any product or service that is not Fanshub’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Fanshub. All other trademarks not owned by Fanshub that appear on this Platform are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Fanshub.
At Fanshub, we respect the intellectual property of others just as much ours and hence, if You believe that Your intellectual property rights (other than copyrights) have been used in a way that gives rise to concerns of infringement, then kindly write to us at firstname.lastname@example.org with complete details. (For copyright complaints, please refer to ‘Copyright Complaints and Takedown Policy’ section above). Further, we reserve the right to remove access to content that we know, or have reason to know, violates the intellectual property rights of Fanshub or other users. Please note that we may send a copy of any infringement claim received to the user who posted the content that was reported by You as infringing.
O. Claims Against User Content:
Through the Platform, You will have the ability to access content, links to websites, and services provided by Creators, Followers and other users. Your use of any content and/or material provided on this Platform or a third-party website is at Your own risk. Fanshub does not monitor or have any control over or does not warrant, and makes no claim or representation regarding the accuracy, completeness, or usefulness of any content/material provided on the Platform by its users and accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of, such content and/or material. Fanshub disclaims all liability and responsibility arising from any reliance placed on such materials by You. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the Fanshub Content, are solely the responsibility of the person or entity providing those materials. You should review applicable terms and policies, including privacy and data gathering practices, of any third party, and should make whatever investigation You feel necessary or appropriate before proceeding with any transaction with any third party.
P. Pricing, Payments and Refunds
Pricing: We believe that Creators, being the content creators, must have full the liberty to decide the pricing of the Content offered by them; hence, Creators are exclusively responsible for establishing and setting the prices for the Content offered by them on the Platform (referred to as the "Creator Fee”) at their sole discretion and Fanshub is not responsible for the same.
Platform Service Charges: As mentioned in the beginning of this Agreement, Registration and account creation on Fanshub comes at zero cost to both Creators and Followers. But, when Creators create and publish content on the Platform, Fanshub charges 30% (thirty percent) of the Creator Fee set by the Creator for making available the Services with all its features on the Platform (referred to as the “Platform Service Charge”). The Platform Service Charge is inclusive of GST for Non-GST Registered Creators and exclusive of GST for GST Registered Creators. Fanshub as a Platform does not charge anything from the Follower to access the Platform, but to access the Content offered by the Creators, Followers may be required to pay the Creator Fee set by the Creator.
In purchasing products or services through the Platform, a User may be redirected to an external website operated by Stripe, Razorpay or Cashfree (as applicable). We cannot and do not (i) guarantee the adequacy of the privacy and security practices employed by or the content and media provided by Stripe, Cashfree or Razorpay or its respective websites or (ii) control collection or use of Your personal information by Stripe, Cashfree or Razorpay. You agree that You are solely responsible for all charges that occur through a Stripe, Cashfree or Razorpay (as applciable) and acknowledge and agree to indemnify, defend, and hold harmless Fanshub, its licensors, their corporate affiliates, and their respective officers, directors, employees, and agents from any loss arising out of or related to the use of the Platform or any purchases made through the Platform. This obligation will survive Your use of the Platform and termination of the Agreement. For purposes of this Agreement, “Loss” means all losses, liabilities, damages, awards, settlements, claims, suits, proceedings, costs and expenses (including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgment, interest, and penalties). Fanshub shall not be liable to You for any claims arising out of any act or omission on the part of Stripe, Cashfree or Razorpay (as the case may be) including, but not limited to, any lost, stolen, or incorrectly processed payments. Fanshub expressly disclaims any responsibility and liability for all services provided by Stripe, Cashfree and Razorpay.
Once You’ve created Your Stripe account, You will see that Stripe will be responsible for directing and distributing payments for products and services purchased through the Platform, including automatically sending receipts to Followers and directing payouts to Creators and any bank accounts identified by Creators. Stripe or Razorpay or Cashfree (as applicable) will collect the amounts paid by the Followers and distribute it between You (i.e., the Creator) and Fanshub (we get only the Platform Service Charge mentioned above). You will generate invoices to the Followers for the entire Creator Fee and You will receive invoices too on behalf of Fanshub for the Platform Service Charge only. Also, please note the below terms-
● In respect of Your transaction, You are solely responsible for all applicable Goods and Services Taxes (‘GST’), EU Value Added Taxes (‘VAT’), costs, filings, and any other activities that may arise as a result of sales of Your Content using the Platform. Neither is Fanshub responsible to nor does it collect, pay, remit or otherwise pay on Your behalf, the taxes owed by You (including GST or EU VAT) on Content You sell through the Platform.
For Creators based in India
the GST is applicable once they breach the threshold exemption (threshold exemption means Turnover of Rs. 20 Lacs or Rs. 10 Lacs in case of special category states) and need to, compulsorily, register themselves with the GST authorities and charge the prescribed GST from the users and pay the same to the GST authorities. You hereby agree to follow the rules, guidelines of the GST and absolve Fanshub of any liability arising out of the said GST.
- Billing: You will generate invoices to the Followers for the entire Creator Fee and You will receive invoices on behalf of Fanshub for the Platform Service Charge only.
- For transactions done 1st Jan 2022 onwards: Fanshub will start collecting 18% GST and start invoicing the customers and deposit the same to the GST authorities. Billing: Fanshub will generate GST invoices to the Followers for the entire Creator Fee and You will generate invoice to Fanshub for an amount which is equal to (Creator Fee - Platform Service Charge).
- Once you submit the GST registration certificate to Fanshub, you can start generating the invoices to the customers as usual and Fanshub will generate an invoice to you of Platform Service charge only.
For Creators based outside India
Fanshub will collect GST from the customers and remit the same to the GST authorities.
Billing: Fanshub will generate GST invoices to the Followers for the entire Creator Fee and You will generate invoice to Fanshub for an amount which is equal to (Creator Fee - Platform Service Charge).
Fanshub will pay you the amount only when you provide us with duly filled & signed Form-10F, Tax Residency Certificate and NO Permanent Establishment Declaration Certificate.
- You set the Creator Fee of each Content published on the Platform at Your sole discretion and without any input from Fanshub.
- All invoices made to Your Followers through Stripe or Razorpay or Cashfree (as applicable) shall indicate that You are the supplier of the Content.
- Followers’ invoices shall identify the name and nature of the Content that was purchased.
- As stated, Stripe and Razorpay and Cashfree are third-party service providers, hence, neither is Fanshub a party to the authorization process nor is Fanshub responsible for authorizing credit card charges through Stripe and/or Razorpay and/or Cashfree.
- You are responsible for Your Content's terms and conditions and are not bound by our refund policy, if any.
- Fanshub has no responsibility to accept or reject Content enrolments should there be any issues with payments. You agree that once payments are processed through Stripe or Razorpay or Cashfree, such processing serves as an authorization to Fanshub to deliver the Content materials to Followers through the Services.
(b). Payments with respect to Followers: To sign-up for any Content, You will need to pay the Creator Fee determined by the respective Creator, which shall be processed by Stripe or Razorpay or Cashfree (as applicable), as explained above. Your payments may be subject to applicable taxes, so we suggest that You read terms and policies of Stripe and/or Razorpay and/or Cashfree(as applicable) to understand the same better. Further, please note that Fanshub is only an intermediary between You and the Creator; in other words, we are only facilitating the transaction between You and the Creator through the Services offered on the Platform. Hence, we are not responsible for the Content of the Creator, the Creator Fees, payment processing or refunds. Your enrolment for any Content is subject to the terms and conditions determined by the respective Creator, at his/her/its sole discretion without suggestions from Fanshub. Should You face any issues in this regard, please reach out to the respective Creator to resolve the same.
Q. Deletion of Account
You may delete Your account at any time. If Your account is deleted (regardless of the reason), Your Content may no longer be available and the same may be irrecoverable. Fanshub is not responsible for the loss of such Content upon deletion and Fanshub shall not be liable to any party in any way for the inability to access Content arising from any deletion.
YOU AGREE THAT THE PLATFORM, CONTENT, AND ALL MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND YOUR USE OF THE PLATFORM SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, FANSHUB, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM AND EXCLUDE ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PLATFORM AND YOUR USE THEREOF. TO THE FULLEST EXTENT PERMITTED BY LAW, FANSHUB EXCLUDES ALL WARRANTIES, CONDITIONS, TERMS OR REPRESENTATIONS ABOUT THE ACCURACY, SECURITY, RELIABILITY, QUALITY, AVAILABILITY OR COMPLETENESS OF THE PLATFORM, USER CONTENT ON THE PLATFORM, OR THE CONTENT OF ANY SITES SO LINKED AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF USER CONTENT OR ANY CONTENT ON THE PLATFORM, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE PLATFORM, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE PLATFORM, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE PLATFORM BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY USER CONTENT OR ANY OTHER CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY USER CONTENT OR ANY OTHER CONTENT THAT IS POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE PLATFORM. FANSHUB DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY USER CONTENT OR THE PLATFORM ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE PLATFORM OR ANY HYPERLINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND FANSHUB WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD- PARTY PROVIDERS OF USER CONTENT OR SERVICES. AS WITH THE PURCHASE OF A SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
S. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL, FANSHUB, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE, LOSSES OR EXPENSES OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF, RESULTING FROM, OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, ANY CONTENT ON THE PLATFORM, OR SUCH OTHER SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM INCLUDING, BUT NOT LIMITED TO ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF USER CONTENT OR ANY OTHER CONTENT AVAILABLE ON THE PLATFORM, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR PLATFORM, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE PLATFORM, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR PLATFORMS BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY USER CONTENT OR ANY OTHER CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT FANSHUB IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT FANSHUB SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. THE PLATFORM IS CONTROLLED AND OFFERED FREE OF CHARGE BY FANSHUB FROM ITS FACILITIES IN INDIA. FANSHUB MAKES NO REPRESENTATIONS THAT THE PLATFORM IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE PLATFORM FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.
T. Indemnity and Release
You agree to indemnify and hold harmless Fanshub and its successors and assigns and all of their respective officers, directors, subsidiaries, affiliates, agents and employees, from any claims, liability, judgments, awards, losses, obligations, costs, expenses or fees (including reasonable attorneys’ fees), demands, or actions made by any third party or penalty imposed due to or arising out of Your breach of this Agreement or any document incorporated by reference, any claim that content provided by you caused damage or loss to a third party, or Your violation of any law, rules, regulations or the rights of a third party.
You hereby expressly release Fanshub and any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of any third-party vendors or service providers and specifically waive any claims or demands that You may have in this behalf against Fanshub under any statute, contract or otherwise.
You represent and warrant that You are not, nor are You owned or controlled directly or indirectly by, any person, group, entity or nation named on any list issued by the Department of the Treasury's Office of Foreign Asset Control ('OFAC'), or any similar list or by any law, order, rule or regulation or any Executive Order of the President of the United States, including Executive Order 13224, as 'Specially Designated National and Blocked Person', terrorist, or other banned or blocked person (any such person, group, entity or nation being hereinafter referred to as a ('Prohibited Person') (ii) You are not (nor are You owned or controlled, directly or indirectly, by any person, group, entity or nation which is) acting directly or indirectly for or on behalf of any Prohibited Person; (iii) You (and any person, group, or entity which You control, directly or indirectly) have not conducted nor will conduct business nor have engaged nor will engage in any transaction or dealing with any Prohibited Person in violation of the U.S. Patriot Act or any OFAC rule or regulation, including, without limitation, the making or receiving of any contribution of funds, good or services to or for the benefit of a Prohibited Person in violation of the U.S. Patriot Act or any OFAC rule or regulation (iv) You are not prohibited by any sanctions program as maintained by OFAC from transacting with Fanshub, including those sanctions programs currently in effect with respect to Cuba, Iran, North Korea, Syria, Venezuela, or Crimea. In connection with the foregoing, it is expressly understood and agreed that the representations and warranties contained in this subsection shall be continuing in nature.
W. Other Communications
When You visit the Platform, You are communicating with us electronically. You may be required to provide a valid phone number while creating any account with us or while placing an order with us. We may communicate with You by e-mail, SMS, phone call or by posting notices on the Platform or by any other mode of communication. For contractual purposes, You consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to Your use of the Platform and/or Your order placed on the Platform. These communications may be made by or on behalf of Fanshub, even if Your phone number is registered on any state or federal Do Not Call list. You acknowledge that You may incur a charge for these texts or calls by Your telephone carrier and that Fanshub will not be responsible for these charges.
X. Governing law and Jurisdiction
If You are a Creator situated in India and accessing the Platform from India or a Follower accessing the Content created by a Creator situated in India, then in unlikely event of dispute between us, this Agreement shall be governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Jaipur Rajasthan, India.
Alteration of Service or Amendments to the Conditions: We reserve the right to make changes to our Platform, policies, and this Agreement at any time. We will post the new terms with a revision date indicated at the top or if deemed practicable, we may notify You of such changes by sending an email to the email address then registered for Your account on the Platform, unless You have instructed us not to; notwithstanding the foregoing, You should check our Platform frequently to see recent changes. You will be subject to the policies and Agreement in force at the time that You use the Platform or that You order Fanshub from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by You). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Waiver: If You breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where You breach these conditions.
Assignment: User may not assign or transfer this Agreement, by operation or law or otherwise, without Fanshub’s prior written consent. Any attempt by the User to assign or transfer this Agreement without such consent, will be null and void. Fanshub may assign or transfer this Agreement, at its sole discretion, without restriction. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party’s permitted successors and assigns.
Severability: If any provision of this Agreement will be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that this Agreement will otherwise remain in effect.
Events beyond our reasonable control: We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect Your statutory rights. In other words, Fanshub shall not be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder, including any or all of the Services, during any period in which such performance is prevented or delayed due to Force Majeure. “Force Majeure” refers to any event beyond Fanshub' reasonable control, including but not limited to acts of God, severe weather, fire, flood, mudslides, hurricanes, tornadoes, earthquakes, war, labor disputes, strikes, political unrest, natural or nuclear disaster, national security risks, pandemics, epidemics, World Health Organization’s advisories and/or alerts, Center for Disease Control’s advisories and/or alerts, U.S. State Department’s advisories and/or alerts, any order of any local, provincial or federal government authority, interruption of power services, terrorism or any other causes beyond the control of Fanshub or deemed by Fanshub to constitute a danger to the safety and well-being of Users.
Losses: Fanshub will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss at any point due to any reason whatsoever
Z. Contact Us
If You’ve have concerns or queries regarding this Agreement, You may write to us by email at email@example.com